Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how CrewApp may collect, use, share, and protect personal information when you visit our website, contact us, or request a demo.

1. Who we are

CrewApp provides a modular airline operations platform for crew, office, and ground teams.

For privacy-related questions, please contact us through our Contact Us

Head office:
Hlidasmari 3, 201 Kopavogur, Iceland

2. Information we collect

When you visit our website, contact us, or request a demo, we may collect information such as your name, work email address, company or airline name, role or job title, phone number if provided, message content, and demo request details.

We may also collect basic technical information, such as browser type, device type, pages visited, and approximate location derived from your IP address.

We do not intentionally collect sensitive personal information through the public website.

3. How we use information

We use personal information to respond to enquiries, arrange demos or meetings, provide information about CrewApp, improve the website and user experience, understand interest in our products and services, maintain website security, prevent misuse, and comply with legal obligations.

4. Legal basis

Where applicable data protection law requires a legal basis, we process personal information based on one or more of the following:

  • your consent
  • our legitimate interest in responding to business enquiries and operating our website
  • steps needed before entering into a contract
  • compliance with legal obligations

5. Cookies and analytics

Our website may use cookies or similar technologies to operate the site, understand usage, improve performance, and maintain security.

If we use analytics or tracking tools, we will provide the required notices and controls where applicable.

6. Sharing and transfers

We may share information with trusted service providers who help us operate the website, manage enquiries, host systems, provide analytics, or support business operations.

We do not sell personal information.

If personal information is transferred outside Iceland, the EEA, or another applicable region, we use appropriate safeguards where required by law.

7. Retention, security, and your rights

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

We use reasonable technical and organisational measures to protect personal information. No website or online service can guarantee complete security.

Depending on your location and applicable law, you may have rights to:

  • access your personal information
  • correct inaccurate information
  • request deletion
  • object to certain processing
  • restrict processing
  • request data portability
  • withdraw consent where processing is based on consent
  • lodge a complaint with a data protection authority

To exercise privacy rights, please contact us through our Contact Us

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.